Privacy Policy

This Privacy & Security Policy provides our policies and procedures for collecting, using, and disclosing your information. Users can access the FreightConnect service (the "Service") through our website www.FreightConnect.com, applications on Devices, through APIs, and through third-parties. A "Device" is any computer used to access the FreightConnect Service, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device.

This Privacy & Security Policy governs your access of the FreightConnect Service, regardless of how you access it, and by using our Services you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy & Security Policy. All of the different forms of data, content, and information described below are collectively referred to as "information."

FreightConnect respects the privacy of your personal and company information. We collect this private information in order to improve the services we provide to you. The information we collect will be used to process your order, administer your account, administer and improve our Services, and/or to meet legal requirements. We will not use or disclose your information for any other purpose except to a successor organization in the event of a merger, acquisition, bankruptcy, or other sale or disposition of all or a portion of FreightConnect’s assets. The successor organization’s use and disclosure of your information will continue to be subject to this privacy policy unless (i) a court orders otherwise; or (ii) the successor organization gives you notice that your information will be subject to the successor organization’s own privacy policy.

We may provide limited private information to third parties assisting us in providing better services to our customers. These may include, for example, logistics providers, advertising agencies, credit-card processing agencies, or known distributors of a product we do not sell. FreightConnect does not disclose private information to third parties, except if compelled by law.

We may use your email address to send you information about our services or to send market-related offers to you. We will not share your email address with any outside parties for marketing purposes. In the event you do not wish to receive market-related emails from us, follow the opt-out instructions contained within the body of any email we may send you.

FreightConnect may collect private information including but not limited to names, titles, addresses, phone and fax numbers, email addresses, marketing and transaction histories, passwords, credit information, computer and connection information such as browser type or connecting IP address, your followed link to and from our web sites, page interactions, and telephone logs.

We may collect information from sources such as web forms you fill out, notes a salesman records, automatic information we collect as you navigate through web sites or speak with us on the phone. We may also collect information from third party credit services such as Dun & Bradstreet.

FreightConnect may show you information about your account online, which may include contact information, order histories, orders in progress, past invoices, and other information. In some circumstances we may provide you with the ability to change private information. For example, if your email address or password needs to be updated, FreightConnect allows you to edit that information in Settings. You may also edit some of your personal information by requesting changes by phone, fax, or email.

Your information may form a permanent record in our database. If we cease having an active business relationship with you, your information may be de-activated and essentially dormant, yet we may retain historical records that include your private information.

The private information we collect is protected from unauthorized access using standard measures.

To help ensure the privacy of your information, protect your computer and passwords from theft and unauthorized use. Also, if using a shared computer, be sure to log off when you are finished.

FreightConnect retains the right to change our privacy policies at any time for any reason. Current policy will be available in this online document.

Questions or concerns about this policy or your personal information may be addressed by phone at 877-832-3035.